Select your Nucleus model from the list below · Nucleus+ Rev B I'm having trouble with my Nucleus hardware · Other Select the option that fits best · The Nucleus boots up and I can connect to it in the Roon app without issue, but I have a question about configuration/storage/attached devices Desc…

Please follow the steps in this post to request a reset back to a Nucleus. [image] Reverting a Nucleus from being a ROCK into a Nucleus again Nucleus Support Go to Support and click the big Get Help button. On the resulting page for New Technical Support Request, click th…

Hello @roon12 At this point, the next steps will be handled directly by our RMA support team, and any further communication will continue via email associated with your support request. Please keep an eye on your inbox, and feel free to reply there if you have any additional questions or updates i…

Nucleus+ appearing as ROCK despite reset and OS reinstallation (ref#2OY0R9)

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mjw (See you in the major leagues, Jack.) January 24, 2026, 11:02pm 2

Please follow the steps in this post to request a reset back to a Nucleus.