Nucleus is connected to a HP 1820 switch that is connected to a pakedge RK-1 router
wifi is distributed through accesspoints
access nucleaus with ipad and samsung galaxy s20 running android 13
Connected Audio Devices
stream over network to an esoteric n-01xd
Number of Tracks in Library
Description of Issue
I have been running Nucleus for 1-2 years I think, no problems whatsoever until iI installed ARC on my samsung. I never got it to work and now nucleus dissapeared from my network. I cannot see it at all, not from anywhere.
I did try ARC a couple of months ago and the nucleus dissapeared from network, but after some 2 weeks it reappeared and then I did not have anymore problems.
I was stupid anough to try ARC again about three weeks ago and Bucleus dissapeared again, and this time it has not re appeared yet
It looks like arc has created some kind of ip conflict on my network
I did not change anything when I originally installed nucleus + so though i am not an expert i think nucleus gets its IP through DHCP
i connect a dell monitor to the HDMI port A on the nucleus +. Nothing on the screen. The HDMI cable was taken right out of a plastic bag, it´s new.
The monitor display says “No HDMI signal from your device”
I install usb keyboard to nucleus + and hit “enter”. Nothing happens, nothing on the display.
If you are not seeing anything on the Nucleus HDMI output, it is possible that there is an issue with the motherboard and the Nucleus needs to be sent in for RMA.
It looks like you are located outside the United States, so the best way to service this unit would be to reach out to the dealer you purchased the Nucleus from and then they can in-turn reach out to our local Roon distributor for that country.
If you have any additional questions, please just let us or your dealer know, thanks!