Nucleus drops off line - or very slow to play

my system has become unstable.
The system OS is version 1.0 Build 158 stable. Running 2 days 3 hours 52…
Software is 1.0 Build 7 Stable
Server software is build 339 stable
Database & Settings 95% of 55GB Available
all are OK -
Static IP .250

Steve Silberman please

Hey @steven_spry — Thanks for reaching out, and apologies for the difficulties here!

So we can better understand what you’re experiencing, may I ask that you please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Nucleus drops off line - or very slow to play

So we can better understand the issue, can you please elaborate on the above?

  • What kind of issues are you experiencing? Are you unable to reach the Nucleus from your remotes? Does playback stop?
  • How often do you experience these issues?
  • Are you able to access the Web UI when this behavior occurs?
  • Do these issues happen for all endpoints, or just specific ones?