Hey @steven_spry — Thanks for reaching out, and apologies for the difficulties here!
So we can better understand what you’re experiencing, may I ask that you please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Nucleus drops off line - or very slow to play
So we can better understand the issue, can you please elaborate on the above?
- What kind of issues are you experiencing? Are you unable to reach the Nucleus from your remotes? Does playback stop?
- How often do you experience these issues?
- Are you able to access the Web UI when this behavior occurs?
- Do these issues happen for all endpoints, or just specific ones?
Thanks,
Dylan