Deco Mesh - units directly connected by wire cat6
Nucleus connected to WAN port directly
Windows 11 connected to LAN port directly
Connected Audio Devices
iFi Stream by LAN connected directly
Number of Tracks in Library
88633 tracks
Description of Issue
Performance is wanting: it takes up to a minute for a simple search (“The Beatles”) and skipping tracks is also up to 10 seconds. Can you please dial in to check?
Thank you for the response.
Are there any temp files to be discarded on Nucleus?
Is there any optimization to be held?
Will there be a difference between an internal SSD to a USB SSD in terms of performance?
No temp files that I am aware of, the Nucleus is designed to be an appliance , no config, no adjustments etc. Any software updates are automagic !!
An internal SSD will be SATA and will by definition be quicker than an external USB drive. Beware though if you decide to put the drive inside (is it a SATA drive or an M.2 ?) .
If I am not mistaken you will need to format it via the Web Interface and then re-copy the files to it
Maybe some one can confirm that .
The internal drive would make things look neater as well. Mine is a NUC with a 4Tb Internal SSD
On the other hand, the extra speed isn’t really needed for music playback. And, you can use an external drive as a target for database backups, you can’t do that with an internal drive.
Is it possible your Nucleus is scanning your library? That’ll slow everything down. Check for a spinning circle in the upper right hand corner of your screen.
This is worrying. The Nucleus should like any other piece of neither gear be connected to a lan port not wan. Wan is the outward facing port to the internet on your router (Wide Area Network)and is before any security or firewall or routing. Are you sure that is correct?
If possible, could you please take note of a more specific date, time, and track when the issue occurs? Can you confirm your Nucleus is hardwired directly to your router via ethernet?
Please disable all extensions while we troubleshoot, and let me know if you still experience poor performance.
And with that, if you’d like, we can enable diagnostics mode for your account, which will send over a set of logs from your Core device automatically, and then upload to our servers for analysis.
If you’d rather do it yourself manually, please use the directions found here and send over a set of logs to our File Uploader.
Lastly, what are your current DNS settings within the Nucleus? If you access the webUI of the device, could you share a screenshot of that here as well?
Thank you @benjamin. I have replaced the cable and port.
But does this affect the entire fabric?
The search is also slow when run from an iPhone, PC, etc. Up to a minute until the artist page is displayed.