Difficult to see any value in nugs for a UK user. $24.99 a month is also beyond a joke. Way more than Netflix or other audio/visual streamers, esp Prime, but with very little content relevant to me. Difficult to understand what the USP is.
Additionally, although my Roon software was up to date in the UK, 2.62, build 1641, nugs did not appear in Services.
Have your Roon Remotes also updated to 2.62?
Nugs is a fairly niche offering. If you’re into live music, particularly jam bands, it’s an incredible value. My favorite band, Goose, livestreams all their concerts on Nugs, and releases the master recordings there as well. I also have my own collection of purchased liveshows. STS9, for example, only releases a selection of their live shows on Nugs, so I purchase some of them on Bandcamp. Now I can have all of that music in one place!
As a bonus, I’ve been trying to figure out a good way to get my Nugs listens into last.fm. This solves that problem, too!
So can we lobby for integration with Medici and some of these sources now?
I think we need more complaint threads
To be fair, Roon has taken a decision to spend a lot of time and resources providing a service that few people asked for. This is time and resources that could have been spent on other developments and fixes.
It is a zero sum game, in the sense that time and resources are limited. It is perfectly reasonable to raise this with the question “why?”. To be told “if you don’t want it, don’t use it” is fair enough, but misses the point of the issue.
Well Roon is also spending a lot of time, effort and money on supporting classical music and its entirely broken metadata system, and I’m not constantly complaining that they do this for the 1% of stick-up-the-ass people who listen to classical.
Anyway, all the Nugs complaints could be in one thread instead of polluting the forum everywhere.
Classical music support already exists and so customers should rightly expect improvements in this. This type of metadata problem is precisely the sort of thing that should be fixed before new developments are made. This isn’t about genres of music, it’s about supporting a product and fixing long standing issues.
As an aside, what makes you think that classical music lovers are more likely to have sticks inserted in them than lovers of other genres?
Yes but it didn’t come into life for free.
One could argue that it’s good enough and no more should be spent because it does absolutely nothing for me.
Of course it’s silly.
It was tongue in cheek to illustrate where this kind of argument would lead us because someone complained that Nugs is only useful for American stoners.
Questioning why something has been done is not necessarily the same as complaining and isn’t necessarily to do with genres.
Answers to the “why” question may, in actual fact, give interesting insights into the future of Roon. Are we looking a video integration, and Nugs is simply a trial run?
I signed up for the Nugs trial, but so far it hasn’t really offered anything for me. After about 30 searches I didn’t find a single concert from bands I’m actually interested in. They advertise 30,000 live shows, but it seems that a very large part of that catalog consists of many shows from the same mainstream artists, sometimes hundreds.
For my taste that means there isn’t much value in it. That said, as long as it doesn’t get in the way or clutter the Roon experience, I’m perfectly fine with it being there.
I’m really glad someone else likes Goose
So do I (all available from Qobuz and I purchased most)
My Plex library
Qobuz
And you don’t need nugs for their concerts.
The above is an example why “I” don’t need nugs in Roon. Yes, I don’t need to login to nugs to use Roon. But it’s another avenue for bugs and instability and of course additional strain on Roon Support, which do a great job but there are only a few of them.
I total agree with @SukieInTheGraveyard 100% in how he’s summed this all up.
This is why it’s frustrating for me.
I also agree with @Suedkiez and would urge folks to post in Feedback like I do.
Granted, Roon is Roon Labs product and can do what the hell they want. Customers will come and go. I think they’ll gain more customers if they ask the existing ones what should be focussed on before new features.
I’m also not a fan of nugs business model. Purchases have limited download period for exporting them (was the last time I purchased anything). You can stream those purchases in their app but cannot access them in Roon unless you subscribe to nugs. I cannot download them in nugs native app unless I subscribe.
It could be argued this is the same as Qobuz. Partially true, I don’t need to subscribe to Qobuz to download my purchased and unlimited amount of times.
Any complaints should be constructive rather than pure moaning.
I love all music and I don’t like sticks up my ass.
Well, you don’t know this… but, Roon, like most businesses, don’t ask an unrepresentative community to direct product development. They make their choices–Roon has always been an opinionated product–and offer features that they believe will fulfil a customer need and lead to growth.
Roon is accountable to their owners and rarely answer our “why” questions. Nothing unusual here.
Whether you enjoy nugs.net, the–often overlooked–point is that Roon is integrating with new services and products each year, and this ultimately strengthens Roon. That’s got to be good for all of us.
What’s the point of Feature Requests then?
That is simply downright RUDE , any genre of music is purely personal , I don’t listen jazz but I am not rude to those who !!
Thanks to everyone who has replied - thereby justifying a separate thread I suggest. Nugs has appeared in services now and I now understand a bit more about it, although it has confirmed that it is not for me. Perhaps it might have been helpful if Roon had explained a bit more about what it was, rather than just push out an email to get sign ups. I’m quite relaxed about Roon integrating with niche services, just as long as they are not all US centric. My core needs of Naim and Qobuz integration are well supported by Roon and long may it continue.
I rarely complain about the direction Roon takes but it is clear from the gap between the teaser and the delivery that Nugs integration was not straight forward , I also have never seen “correcting” releases before
I have no interest in Nugs like I have no interest in ARC . I can understand ARC especially with Harman’s involvement in Automotive Audio Systems. Many of the newer features do nothing for me (folders, playlists) but they do for others so c’est la vie
Just as classical fans are a niche then [to me] live music fans could equally be seen as niche with or with sticks, but we just live with it .
There is a mountain of feature requests that may have better benefitted from the dev input required to deliver Nugs . Far be it for me to mention BOX SETS promised 2 yrs ago, dictated by the new owners but yet to be even hinted at apart from some very dodgy album ID’s that points to it . @Jeff_P took a fleeting interest but that’s all it was
Lets hope Roon don’t claim lack of dev resources for the non delivery of Box Set Management , that would really P me off.
At the end of the day it’s Roon’s product to do with as they wish, we as users choose whether its a good fit for our various collections as to whether we subscribe or not. If enough people decide to take their bat home then Roon may consider their decisions
Exactly. Just as rude as others [in a different topic] complaining that nugs is only for American stoners. I was illustrating how stupid and rude this is.
I know you weren’t serious but I am a keen classical fan, definitely without stick.
I use Roon because it enables me to listen to music, I like music and I like the flexibility Roon gives me.
If Roon ever stops doing this, I will quietly and politely withdraw and find an alternative.
I am not particularly grown up or mature, but I have passed the stage of wearing nappies.
