Partial Disappearance of Tidal Library Tracks (ref#6E6H5M)

[DAVID_MOORE]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

2/3rds of my Tidal library tracks just vanished. I reached out to Tidal but the BOT suggested I contact ROON. The missing tracks are available via the Tidal app. Please help. I love ROON..

Describe your network setup

wired network via cable modem and router

[Suedkiez (Just a fellow user like you)]

There seem to be several people experiencing this, e.g. this thread:
https://community.roonlabs.com/t/tidal-songs-from-the-past-14-days-not-syncing-with-roon-ref-17r2jq/300940/3?u=suedkiez

Unfortunately, Roon support is not available on weekends, so it will probably be addressed next week. In the meantime, DO NOT clear deleted tracks from the Roon database.