I recently raised a support issue on Roon losing connection with my server/NAS.
Just earlier this happened in realtime and I think I was able to pinpoint what was happening.
While listening to music on Roon, I was moving some new music into my main server folder.
As soon as this copying process began, the music Roon was playing cut out and I received an error saying that the file I was playing doesn’t exist.
After going to the Roon home screen I was greeted with the library empty message.
Going to Settings -> Storage shows the ‘directory not available error’.
If I attempt to remove and add the network folder again I receive an ‘there was an unexpected error. Invalid network path.’
However if I try to access the network folder via Finder, access works fine without any issues and I can see all my folders and tracks.
To re-iterate what I posted in my initial post:
Details on your Core machine (OS, Hardware specs)
- My core machine is running Unraid with an Ubuntu VM (v18.04).
- The machine is a dual Xeon setup with 24GB of ram (4GB allocated to VM)
- 8TB of storage
Networking details (especially what hardware you’re using, how everything is connected, and anything notable about how it’s all configured)
- The machine is connected via ethernet to a TP-Link switch (very similar to this).
- The switch in turn is connected via ethernet to my Asus router
- All devices on my home network are connected to this router either via ethernet or wi-fi
Audio devices in use
- Macbook Pro
- Devialet amplifier
- Google Chromecast Audio
Library details (where your music is stored, whether you’re using a streaming service, how many tracks are in your library)
- All my library files are stored on the core machine hard drive
- There are roughly 13,000 tracks
- I am not using any streaming service with Roon