As you can see above, for Qobuz, in the album description and in Versions, I chose the 16/44.1 version (the only version shown). However, the 24/192 version is what was delivered.
Perfect. It worked for me too. Tomorrow is the day to listen!
As you may know, Pink Floyd just released hires of all their albums, including streaming at Qobuz. Added to my favourites on the Qobuz side (given that the new hires versions do not pop up in the Roon Qobuz search ) Albums show up on the Qobuz side, not immediately, had to re-sync the library a couple of times. Problem is that it shows only the 44.1 versions. The weird part is that when it plays, Roon indicates is playing the hires version⌠so well, at least is doing the right thing. But is very annoying - how to solve this? is it a bug? or just an issue with the newness of the releases?
Android client 1.8 build 831 on Android 11, Samsung Note 10 and Lenovo Tab
thnx
v
Youâre not alone
Ah man, should have searched carefully - thanks, will update the other thread if necessary
v
well - on the other hand, neither this or that thread has been update - care to comment @Qobuz_Customer_Servi ?
v
Great to know! I pulled the ole favorite in Qobuz trick and noticed the redbook rate so didnât try to play them. Tomorrow is a new day!
If you play it from Qobuz, itâs coming through at Hires, itâs just that the database hasnât caught up yet. DSOTM is fabulousâŚ
Hey Floyd-heads!
Sorry for the snags here! Weâre having some problems with metadata updates from Qobuz. As @bevan_court and @Rugby stated the resolution is going through correctly but the metadata is lagging behind. Dylan has an update in the Adele thread, posting below:
Hi @TonyV, you have our apologies for the trouble here. Everyone is correct that sometimes it can take a day or two before new releases are available in Roon, but unfortunately, in this case, itâs a little different. Weâve been looking into this with Qobuz and have discovered what has happened here: Each month we do a full ârefreshâ of data from Qobuz. This is not usually a problem as it typically takes just a couple of days, and weâve agreed with Qobuz to schedule it immediately after the weeâŚ
So, for now everyone, âcareful with that axe Eugeneâ - patience is our watchword.
Hey Floyd-heads!
Sorry for the snags here! Weâre having some problems with metadata updates from Qobuz. As @bevan_court and @Rugby stated the resolution is going through correctly but the metadata is lagging behind. Dylan has an update in the Adele thread, posting below:
Easy on Me by Adele and other new releases from Qobuz not available in Roon - #8
So, for now everyone, âcareful with that axe Eugeneâ - patience is our watchword.
@Qobuz_Customer_Servi - BTW we still have the problem reported in the other thread where the album âMoreâ does not play properly:
https://open.qobuz.com/album/l82n1d2izaimc
That is the album permalink. I fails to play âIbiza Barâ and part of âMain Themeâ; the album plays perfectly on the Qobuz app and on the website play.qobuz.com.
v
Hey Gang,
I wanted to send an update on the resolution displays for any of you who are still seeing this mismatch. What youâre seeing is the result of a lagged metadata push from Qobuz to your individual Core.
Weâve made a few changes on the backend to address this but weâve seen a few cases where some userâs libraries are a bit more delayed in seeing the updated file quality displays (I was one of them for a few days, then my Core received the push)
If you take no action the metadata for the album will eventually update to reflect the actual streaming quality.
If the metadata display/actual streaming quality display mismatch is an annoyance you can
- Reboot you core and see if that triggers the metadata update
- If not, you can remove the albums from your library, reboot your core, and then re-add them to your library.
Once theyâre removed from your library, then added again the metadata should reflect the updated streaming quality.
Thank you for bringing the playback issues you noticed when playing âMoreâ to our attention. I just tried to play those two tracks and my experience was the same. Iâm alerting QA
In case it helps: I bought that album and Roon behaves the same with the two downloaded tracks.
The problem does not occur if the tracks are converted to another resolution.
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