Playback is loading slowly issue

Support
1

I am getting the same issue more often “Playback is loading slowly” It used to happen more on Qobuz but now it is on both Tidal and Qobuz.
I stream to Auralic Aries G2. When I play from Auralic Lightning app, everything works well. This isolates the problem to Roon not being able to reliably communicate with streaming services.

I appreciate any help to solve this issue.
Thanks,
Imad

3

Hi @anon80830635,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Also, please verify the following:

  • How often does this occur? Does it happen with all Qobuz and TIDAL content?
  • Does it occur with other endpoints or only the Auralic?
  • Does local content play okay?
4

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