Hey @James_Dashwood Sorry to hear you’re experiencing this! We’d be happy to help.
I wanted to check in to see if you were able to try Uwe_Albrecht’s recommendation of rebooting everything? Did this help?
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Is this for all TIDAL/Qobuz tracks or only certain tracks? Would you also be able to send a screenshot of the error message you see when trying to play these TIDAL/Qobuz tracks?
Thank you! 