Does the issue happen with local library music, streaming service music, or both?
· *Only streaming* music is affected.
Please select the streaming service(s) with which you're encountering playback problems.
· TIDAL, Qobuz
Have you tried logging out and back in again to your streaming service in Roon Settings?
· Logging out and back in had no impact, the issue remains
What are the make and model of the affected audio device(s) and the connection type?
· all
Describe the issue
when playing 'your daily mixes' playlists, at the end of each track it stops and does not go to the next track, it just hangs there. Same for tidal-tidal, qobuz-qobuz, tidal-qobuz, and qobuz-tidal. When playing an album on either service I don't experience the problem. When playing my own playlists I also do experience the problem.
Describe your network setup
EdgeRouter connected to cable modem, mac mini running roon server connected to edgerouter via ethernet. Mac Studio connected via ethernet and KEF LSX speakers connected via ethernet all to router.
As a quick first step, can you confirm Roon and Roon Server are listed as proper exceptions within your firewall? Here’s more info on this:
If the above doesn’t help, could you please reproduce the issue, share the specific track name, and then please use the directions found here and send over a set of logs to our File Uploader?
I tried the firewall thing but the problem still occurs.
I uploaded my logs. I just tried playing a playlist. I played the song “Carry on Wayward Son” by Kansas and slid the slider towards the end of the song. Once it reached the end instead of playing the next song in the playlist (Highway to Hell" by AC/DC it just hung. It’s still hanging. (See screenshot)
I tried playing to a different device than the KEF LSX speakers, (my mac studio) and it worked, no problem. I guess it’s something related to the KEFs???
any update on this @benjamin ?
I am going to try deleting roon server and re-installing, and restoring from backup
Edit: the delete/re-install/restore didn’t help ; same issue, at the end of a track it just stops and doesn’t go to the next one in the playlist. Only happens for my KEF LSX endpoint. KEFs are connected via ethernet to the router. So is the mac mini that runs roon server.
Thanks for your message. We currently have a development ticket in testing regarding playback on KEF speakers. We hope to have an improvement in the near future Roon release(s), once launched, please let us know if it helps on your end as well. Please be on the lookout for a mention of the bugfix in our release notes category. Thanks and happy holidays!
