Edit: Note this feature is currently only available in Early Access. Features in Early Access are typically released to the production version of Roon within a couple of weeks. Hey all! Really looking forward to hearing everyone’s feedback on our new Playlist Improver – please be sure to read the…

Tryed the improver on a lot of playlists both from Qobuz and Tidal. The ones from Qobuz all went well. The ones from Tidal keep coming back with the same improvements!

Any progress? This happens either frequently or always for me (that changes are not saved to Tidal and the Improver comes back with the same suggested improvements whether De-dup or quality improvement).

I was asked to send a copy of my “affected” database, after telling Roon about this problem. So it seems they think it is my (our) problem not theirs. The more users report this same problem, the sooner we may get a solution.

[image] Hans_Toutenhoofd: So it seems they think it is my (our) problem not theirs. This does not follow. They ask for our database content for analysis to identify bugs. I’ve also sent my database in, and it gave Roon Labs some insight as to possible causes of bugs/issues.

That’s OK, but why on beforehand presume my database is “affected”?

They’re just following avenues of investigation - if you’ve got a problem that others don’t experience, first port of call for investigation is for Roon Labs to examine your Roon Server logs. If they don’t show any issue, the next stage is usually to ask for a copy of the database from the Roon setu…

Coming from IT I completely understand the process. But looking at other reactions, it seems clearly that others experience exactly the same problems as I do. So why not ask for all those databases? And understanding the process, I expect a thorough investigation before stating that I have an “affec…

You were told in your Support thread that Roon Labs were collecting a few sample databases for further investigation. [image] Inconsistency with Improve Feature Between Qobuz and Tidal Playlists (ref#5YQ0A0) Support Hi @Hans_Toutenhoofd , It’s only your Roon Server datab…

I haven’t read that in any of the reactions from Roon, but it seems we will not come to a common understanding. For me this may be still some old feeling coming from the “freeze-problem” that took some time to be solved and was first also more or less indentified as “affected” at the customer site a…

Before this topic also closes, maybe an update on progress to solve this issue?

Playlist Improver: Feedback Thread!

Early Access

Geoff_Coupe (Geoff Coupe) August 12, 2024, 2:24pm 89

You were told in your Support thread that Roon Labs were collecting a few sample databases for further investigation.