Please report station errors here

[dylan (Dylan Caudill)]

Hey everyone,

I just wanted to provide an update on the location restriction issue — Our team is actively investigating this and we hope to have this resolved in the near future. For now, if you manually add the unavailable stream to My Live Radio you’ll be able to play these stations.

You have our apologies for the inconvenience.

Update 11/25/2020 — This issue has been resolved.

[BrianW (Brian)]

Hello @Riviera_Bluesman, Roon believes they have fixed the bug. Can you help confirm by telling us if you can see Strictly Blues now?

[Riviera_Bluesman (Al Schmidt)]

Hi Brian: Yes! It is working as normal on my end. Again, I truly appreciate you following up on this. Hope you have a great Thanksgiving! Al

[BrianW (Brian)]

Hello @Ian_Gilham, I’ve added the UK restriction back on Scala Radio as Roon have now fixed the bug. Can you confirm that you can still receive the station OK?

[anon55914447]

I cannot connect to any BBC streams, nor LBC London at the moment. Tried a core retstart but not getting anywhere.

Tried stations like RP and a couple of random others and they are playing OK.

I’m UK based.

[BrianW (Brian)]

All ok here @anon55914447. Did you try the mp3 stream?

[anon55914447]

Hi Brian

I tried the mp3 streams for 6 Music and Radio 3. These both worked.

Couple of questions therefore:

• Is there any special reason the AAC streams are kaput?
• Can we get alternatives for 5Live, 5LiveSportsExtra and LBC because they’re only listed in AAC format.

[BrianW (Brian)]

@anon55914447

s there any special reason the AAC streams are kaput

Only if you have a Qnap. I was just trying to narrow things down.

@anon55914447

alternatives for 5Live, 5LiveSportsExtra and LBC

5live and LBC done. 5 live sports extra proving awkward. Let me work on it.

[BrianW (Brian)]

Can you try radio 5 live sport extra please? I’ve added an mp3 stream, and I know it works, but Roon insists on playing the aac streams for me.

[anon55914447]

Cheers Brian. Just had to go out so will try it later. Sports Extra not a priority.

[BrianW (Brian)]

Checking, it looks like you do run a Qnap. In which case your .aac codecs are disabled. See this thread, @crieke has kindly offered to help

Roon Server on QNAP QTS 4.5.1 Situation

Hello everyone, I was trying to figure out an issue with QNAP’s QTS 4.5.1 in the last days. The situation with QTS 4.5.1 is, that it is shipped with a version of ffmpeg, that does not support AAC decoding/encoding, which results in the inability to play AAC encoded files or radio streams in Roon. [qts-4.5.1-ffmpeg] Today I received a message from QNAP: Our RD team has told us the way to resolve this issue is to use CAYIN MSP’s ffmpeg. The path for CAYIN’s ffmpeg is below: CAYIN MSP’s ffm…

[anon55914447]

Is there a documented codec install I can use to get AAC working on my QNAP? I swear I never used to have a problem with AAC radio streams.have we changed the back end?

[BrianW (Brian)]

Posts crossed! Yes, QNAP update, not Roon, upset things.

[anon55914447]

Aha, thanks. I’ll read up later.

[Riviera_Bluesman (Al Schmidt)]

Brian: Sadly, we seemed to have lost KWPQ 103.3 Blues & Jazz. The link no longer seems to work. Thanks!!

[BrianW (Brian)]

Changed the stream. Try now.

[Riviera_Bluesman (Al Schmidt)]

Yes! Thanks so much!!

[Chrislayeruk (Chris)]

@support

I cannot play any BBC stations now, in any format. Other stations I tried work well.

Qnap TVS 471 BT router, all hard wired cat 5e Meridian 210 and iPad.
Via Bluesound all is ok (BluOS app)

Ok, a reboot and further fiddling makes me think the AAC bug is back. I tried to play local and streamed AAC and failed.
The multimedia Consol app in QNAP recently updated…
I have managed to play MP3 BBC streams

[BrianW (Brian)]

@Chrislayeruk

The multimedia app in QNAP recently updated…

Hmm. Probably the cause, pinging @crieke.