Poor Connection message on 4G

Roon Core Machine

Roon Nucleus

Networking Gear & Setup Details

Starlink

Connected Audio Devices

iPhone 13
Linn Selekt

Number of Tracks in Library

8000

Description of Issue

Tried ARC today and worked very well on Wi-Fi. Tried it via 4G and all I got was a red box with Poor Connection written in. Had full 4G.

2 Likes

Same here. Pity I was very happy sofar

1 Like

I’m still getting it. Have not yet managed any form of non Wi-Fi connection.

I’m not sure if this is relevant.

However I did discover that Starlink blocks all inbound ports and cannot be configured otherwise.

Roon Core Machine

2017 MacBook Air

Networking Gear & Setup Details

Ziggo (Internet & TV, using the wi-fi router on their modem)
KPN NL (My phone/mobile internet provider)

Connected Audio Devices

iPhone SE (2020 model, 64 gb storage)
Terratec Aureon 7.1 USB sound card connected to a set of Presonus Eris 4.5 BT monitor speakers.

Number of Tracks in Library

About 30000

Description of Issue

I have the same issue. At home on wi-fi ARC runs perfectly fine. But if I turn off wi-fi and my iPhone uses my 4g connection nothing would play and often getting the “poor connection” message. Which is odd because all other apps that I’m using have 0 problems with my 4g connection. This includes Qobuz, Apple Music, VOX, HBO Max and Amazon Prime. Even streaming full hd doesn’t result in stutters.

I’ve tried ARC as well in my car and at work, but resulting in the same issue. On top of the app you see a progress bar that keeps spinning without end, and then the “poor connection” message will show up, or not at all.

1 Like

Does anyone have an answer for this?