Hi all, a quick update. Here’s what I’m noticing about the reports we’ve seen so far:
- Core is running Windows 7, Windows 8, Windows 2012 Server, or another very old device
- This line in the logs:
Trace: [streamingmediafile] [1] [https://streaming-std.qobuz.com/file] [cachedbytes=0/-1] retrying request due to The request was aborted: Could not create SSL/TLS secure channel.
You’ll notice that the URL https://streaming-std.qobuz.com is on Qobuz’s servers, so we suspect that they’ve recently increased their TLS requirements (there have been no recent changes on our end).
Unfortunately, TLS 1.2+ is either disabled or not supported on Windows 7, Windows 8, and Windows 2012 Server.
For those of you who have been affected by this, can you confirm that you’ve enabled TLS 1.2+ on your system? I found these instructions for updating which could help. Or, is an upgrade to Windows 10 possible for you and does that resolve the issue?