Problems since the last update 1.7

[xu_bing]

Core Machine (Operating system/System info/Roon build number)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
Hello, Since the last update (1.7), we have many problems.
It does not load the music library folder, nor does it recognize devices.
Please, can you help me.

Thank you.
Best regards, Diego

[Martin_Webster]

Welcome to the forum, @xu_bing!

To better help you, please describe your setup in more detail as described in the following post. Also, in future please be sure to submit #support requests using the template provided. Thanks.

I'm having a problem with Roon -- where do I report it?

How To Get In Touch With Roon Support If you’re having a problem with Roon and something isn’t working as expected, you’ll want to make a post in the Support category. To help our team resolve your issue, please make sure to describe the issue, and describe your setup: Describe The Issue When you start a thread in the Support category, Roon Support will need to know: What’s not working How often the issue occurs This could be “every time I start the app”, or “every time I click a certain but…