Problems with playing stored music, Qobuz works

[Karl-Heinz_Gschliess]

Core Machine (Operating system/System info/Roon build number)

QNAP Nas TSV-682T [Roon 1.7 (build 667)]

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ethernet

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

HDA Intel PCH ALC262 Analog (Output of TSV-682T) to a Rega Brio Amplifier

Description Of Issue

The stored music cannot be played, but Qobuz works. Since I’ve been using Roon and setting up the Nas as a core, it has always worked. I always download the latest versions (Roon and NAS) via the QNAP App Store. Playing stored Music has just stopped since the last Updates.

[Stephen_Horvath]

Hi Karl. You can stream Qobuz using Roon, but Roon won’t play your local library? Is your local library on the same NAS?

[Karl-Heinz_Gschliess]

Dear Stephen,

yes “RoonServer” and the music are on the same NAS. “RoonServer” is on a 450 Gb SSD. As I said, everything worked great up to the last updates! [Bildschirmfoto 2020-11-21 um 23.22.37|690x401 (upload://S18OTJ5awBhorJRTeTcPqISJMa.png)

[Stephen_Horvath]

I would check the folder on your NAS that contains your library. Sometimes the Guess Access Right for the folder permissions will default back to Guess Access Deny instead of Read only or Full access.

[ged_hickman1]

There was a problem with qnap after upgrades and aac files if you use those?

[Karl-Heinz_Gschliess]

Dear ged_hickman1,

that seems to be the problem, I almost only use aac files. After your hint I tried to play an mp3 file, and (surprise, surprise) - it works. Is there already a solution from QNAP or do I have to hope for the next update.

Thank you very much indeed!

[ged_hickman1]

There is a workaround from searching the forum.

I can not play AAC format file, why?

Hi, The problem seems to be with the version of ffmpeg that is installed in the latest release of the QNAP Operating System (QTS). You might want to try this, it fixed the issue for me (command line knowledge required)… Enable the QNAP Club repository in the App Center (if not already done) Instructions here… https://www.qnapclub.eu/en/howto/1 Go to the new repo in App Center and install ffmpeg - this will install version 4.3 Open a SSH (putty) session Find where the current versi…

Or this

Roon Server on QNAP QTS 4.5.1 Situation

Hello everyone, I was trying to figure out an issue with QNAP’s QTS 4.5.1 in the last days. The situation with QTS 4.5.1 is, that it is shipped with a version of ffmpeg, that does not support AAC decoding/encoding, which results in the inability to play AAC encoded files or radio streams in Roon. [qts-4.5.1-ffmpeg] Today I received a message from QNAP: Our RD team has told us the way to resolve this issue is to use CAYIN MSP’s ffmpeg. The path for CAYIN’s ffmpeg is below: CAYIN MSP’s ffm…

[Karl-Heinz_Gschliess]

Dear ged_hickman,

Great, it is working. I did it with Cyberduck, I’m not very familiar with command line Thank you for your expertise and for sharing your experience.

Have a nice day