Program won't load past intro splash screen

Support
2

Hello @Bret_Schnorenberg,

Please describe your setup in details using this FAQ as a guide.

Also, would you mind to do the following test:

  1. Close Roon
  2. Go to C:\Users\YourUsername\AppData\Local\Roon
  3. Move all folders accept the ‘Application’ folder to any other folder (do not delete them, because that’s your actually database which contains all edits, playlists, play history etc.)
  4. Launch Roon
  5. Let us know if you are getting the same result

Thanks in advance.