TVs 471 i3
You need the I686 ffmpeg version. Your QNAP is intel powered not AMD.
Ahhhh thank you… I’ll try it now
This is the original instructions on how to install ffmpeg just in case you need them: -
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This is bad advice – i686 denotes a 32-bit architecture. Amd64 is 64-bit. From the instructions linked above:
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Thanks, that didn’t work either
Chris you need to take a step back and watch the video again just in case you are doing something out of sequence, it’s not a good idea to jump back and forward. This isn’t a criticism just meant to see that you get things sorted and back to listening to the music 
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Good advice, I have re watched the video a couple of times now.
It must be something obvious but I can’t see it.
Perhaps I should re boot my NAS and try then?
This is the ffmpeg file that should be placed in that folder, you don’t want to paste the whole thing, it needs to be completely unpacked and only the file named ffmpeg pasted in: -
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Thank you, that makes sense. Just waiting for the re boot to finish then I’ll do this and report back…
Brilliant, that did the trick. So the lesson for me to learn is to just put the ffmpeg file in and not the whole folder.
Computers are not my thing I’m afraid, but I keep plugging away. I very much appreciate all the help and suggestion given to me. Who knows it may help someone else along the line.
Up the learning curve I go…
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Good to hear. Enjoy the music 
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Apologies my advice on the architecture was incorrect. Glad that you are now up and running again.
No worries, it’s great to know others are out there trying to help…
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See also guide on setting up AAC Play functionality in Roon on Qnap by adding a link pointing to Cayin ffmpeg for AMD based Qnap with QTS v5.0