This is exactly what I did, as described in my Aug 1 (3/8) post. You don’t seem to have read my stuff.
I’m not a computer geek, only someone expecting to have a fully working Roon without having to learn computer sciences to use it. Thus, you cannot expect that I know that ffmpeg version 3.3.6 is not the John Van Sickle AMD version.
However, as stated in my Aug 1 (3/8) post, I did import the AMD version from John Van Sickle site, click twice on it, and made the result available in the a folder on my desktop (See my post 6/8). I open the Roon Server App in the QNAP. Clicking on the ffmpeg small window, I was asked to provide the ffmpeg App in a folder created on one of the QNAP drives - ffmpeg_for_RoonServer. Did this, and finally click on “Use my ffmpeg version…”. A message appeared, saying the installation was successful and Roon was restarted. However, I still get version 3.3.6 of ffmpeg.
I am sorry for the trouble you have with the ffmpeg installation. It is actually already on my to-do list, to simplify this process.
Can you try to fully uninstall Roon Server in the QNAP App Center and reinstall it again? (Don’t worry, your database will not get touched or deleted when uninstalling the app.)
Afterwards set your database location again and check, if ffmpeg can be added now.
Having to delete the Roon Server from Qnap gets me extremely nervous, as deleting and installing any Apps on it. Initially, a tech guy installed Roon for me. I need some guidelines to do delete and install. Can you provide some?
I’ve successfully deleted and reinstalled RoonServer on the Qnap. Also, the ffmpeg version is now the “N-58069-gc253b180cb-static”.
Clikcking on the Roon interface on my iPAD, I’m asked to choose a server. The QNAP on which Roon Core is installed is identified. I click on the Connect button. An identification window opens, and I’m asked to identify myself. I do. Then, I’m said that I’m trying to install a new Roon Core. In a word, there is no way I can play Roon anymore!!!
A possibilty is that I’ve installed Roon Core on an EVO SSD disk on the Qnap, where it should have been installed in the first place and where it belong. The tech guy who installed Roon first may have installed it on the other disk, where it should not have been.
No need to worry. In the screen, that tells you, “you have set up a new core”, there should be a deauthorize button. Even though it is the same device. After that, you should see your regular Roon screen.
I am not fully sure if I understood you correctly: If you have selected a different database location in the qnap roon server window, you will start with a new empty database (because your previous database is stored in a different folder and won‘t be used. It would also explain the screen, why you have been prompted to authorize your server again.
This has nothing to do with Roon and everything to do with QNAP removing support for aac in their version ffmpeg which is needed to playback and decode aac on most Linux based operating systems. Roon uses FFMpeg s for support of codecs like most software does on Linux as they are not built in like Windows and Mac. Licensing for AAC is as mess and ffmpeg cannot be bundled in some regions such as the US in a commercial product. So this is not bundled with Roon so you need to install it manually. This decision by QNAP to remove AAC support affects many other apps not just Room.
Thanks. Any clues on how to do this on a Mac? I have no idea where this FFMPEG file is and how to get it transferred. I can log in via ssh. I have been through the various tutorials on how to do this but the screens all look different. My client is pretty fed up, having had no access to his AAC files for the past 8 weeks, following the system update.
Thank you for this. I used the web file manager and copied the FFMPEG into there. This did not work. My client has given up with Roon as this was taking too long and he has replaced his Merridean Sooloos with Sonos and cancelled his subscription.