Qobuz album 'People & Industry' by Warrington-Runcorn not playing via Roon (ref#5XNNWM)

[Ian_Blackburn]

What best describes your playback issue?

· The queue is skipping tracks

What type of Zone is affected by this problem?

· *All of my Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Only streaming* music is affected.

Please select the streaming service(s) with which you're encountering playback problems.

· Qobuz

Have you tried logging out and back in again to your streaming service in Roon Settings?

· Logging out and back in had no impact, the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· first noticed this morning 4th June, 2026

What are the make and model of the affected audio device(s) and the connection type?

· Mostly WiiM devices (ultra, amp Ultra, Pro Plus)

Describe the issue

This is probably related to the existing reported issue with Qobuz tracks not playing but I couldn't find the thread for that. In this case one album will not play via Roon, but plays using the Qobuz app with no issues. I have tried multiple zones but the album is only available in one format so have not been able to change that. The album is People & Industry by Warrington-Runcorn New Town Development Plan.

Describe your network setup

Orbi 6e Mesh

[Geoff_Coupe]

Where are you located?
The album plays via Roon for me here in the Netherlands…

[Ian_Blackburn]

I’m in the UK. Thanks for trying it!

[connor]

Hi @Ian_Blackburn,

Thank you for the report. The symptom is a slight variation on the edge node failures we’ve tracked here:

Roon won't play certain tracks from Qobuz, gets stuck on progress bar (ref#K9XYO0) [Resolved - Qobuz backend issue fixed]

Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · Since the most recent Roon update, I'm encountering situations where random tracks won't stream from Qobuz through Roon. So far this has happened with 3 tracks but the problem persists through multiple Roon sessions (meaning my Roon server is turned off and then when I boot up again the next time, the playback problem for these tracks persists)…

We’ll investigate logs to determine whether or not it’s the same cause; the majority of the reports affect the delivery pathways serving the Qobuz API in the Netherlands, but there are reports outside that geography. Please stand by and we’ll follow up.