Qobuz favorites disappeared from Roon library (ref#PMJFJV)

Support
1

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Hi there, as some others experienced previously as far as I can read, all of my Qobuz favorites have disappeared today... only my ripped albums are visible. I have made nothing special. Is it coming from Qobuz? Are my 2500 favorites albums supposed to come back as suddenly as they have vanished? Please note that on Qobuz App everything is alright. I have logged out and on again Qobuz trough Roon, sync'ed again...no change.

Describe your network setup

Lenovo Yoga laptop straight to a Yamaha AG06 mixer

2

Hi @francois_lay,

This is an unfortunate known issue for which the team has a high-priority fix in the pipeline. Please keep an eye on the tracking thread here, where staff is providing daily updates. We will have more information shortly: Qobuz albums missing from library but present in My Qobuz [Ticket In]