Qobuz media loading slowly - HiRes giving the issue

[Taco_de_Groot]

Roon Core Machine

Apple Mac mini 2020 - M1 Chip

Networking Gear & Setup Details

Netgear GS108Ev3
All equipment is wired.
Router → Switch → devices (NAD C658 / AppleTV / TV / Bluesound Pulse (2x) + Soundbar
Use DNS 8.8.4.4. and 8.8.8.8.

Internet connection is 300 mbps, checked with Speedtest.

Connected Audio Devices

NAD C658, using ethernet cable

Number of Tracks in Library

0, streaming with Qobuz

Description of Issue

Qobuz HiRes tracks are loading slowly and skipping after a few second.
Checking on System Output, there is no problem.
FLAC 44/16 songs are working fine.
FLAC 44/24 songs are working fine.
FLAC 96/24 is NOT OK and this is where it doesn’t load and skips.

Using BluOS on the NAD C658 doesn’t give an issue on playing the HiRes files.

I’ve cleared caches, prioritized the gate on the switch, rebooted, repowered, but none seems to be working.

Thanks!

[Geoff_Coupe]

@Taco_de_Groot

Netgear GS108Ev3

This is a managed switch. These often need careful management. In unskilled hands (e.g. mine) they can give bizarre results.

Networking Best Practices

[Taco_de_Groot]

Thanks Geoff.
I did work with the managed switch to change the settings, but with no success.
I will put the switch back in default settings and will let you know if that improved it.

[Taco_de_Groot]

Quick update: installed a simple (unmanaged) switch, all fixed now!!