@John_Harmon - if your issue is still existing, could you open a separate Support request for it, as you are in a different location (Ohio, not Belgium).
In order for Roon’s @support team to better assist you, please provide a brief description of your current setup and the nature of the issue using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they have a clear understanding of how your devices are connected.