Qobuz playback not working

[Pedro16]

Hi Dylan, I experience the exact same problem as described by danny2 with roon and qobuz.
Thanks

[Tor_Gunnar_Berland]

Qobuz playback works fine from Roon here. I would suggest logging off/on to Qobuz under settings/services just to make sure everything is in sync (I have experienced Tidal acting weird as well sometimes; logging off and on again always fixes it).

[dylan (Dylan Caudill)]

Hi @Pedro16,

Please see Mike’s post below:

Qobuz errors: too many failures, playback stopped

Hi everyone, We’ve been looking into these reports, and the majority of them appear to have a simple answer – these errors occur if you do not have a valid Qobuz subscription. To be clear, Roon requires an active Qobuz subscription. Being able to log into Qobuz doesn’t mean you have an active subscription, since your subscription may have lapsed due to a free trial ending, or failure to process your payment, etc. How To Confirm You Have An Active Qobuz Subscription I you log into the Qobuz we…

If you follow the steps outlined in Mike’s post and confirm that your subscription is active please let me know and we will move forward with next steps.