I have a large list of Qobuz Favorites. They appear in the Qobuz section of roon as they should: [Screenshot 2024-02-12 193013] However they are missing in my Roon library. If I open one of the albums in question in Roon, Roon offers to ‘add it to library’, which it should not if it already favor…

I have now restored a backup from a week ago and I have my library edits back. I hope the Roon experts have another way to get the qobuz favorites back into the library short of nuking everything. EDIT: The Qobuz favorites are coming back one by one. Keeping my fingers crossed

Could be related to the issues in this topic [image] Sudden unavailability of BIS Label albums sourced from Qobuz in my library Support As of today 6-2-2024 almost all BIS recordings (classical) are unavailable, without telling us why this is. Can someone tell me if they e…

Thanks @Dirk_De_Taey It doesn’t look like the same issue. In my case roon sees my Qobuz favorites under the myqobuz section (first screenshot). roon does not see them under the albums section (third screenshot).

▶ Full form submission I have a large list of Qobuz Favorites. They appear in the Qobuz section of roon as they should. However they are missing in my Roon library. If I open one of the albums in question in Roon, Roon offers to ‘add it to library’, which it should not if it already favorited in Qobuz…

[image] jacobacci: However they are missing in my Roon library. If I open one of the albums in question in Roon, Roon offers to ‘add it to library’, which it should not if it already favorited in Qobuz. This is actually expected, if confusing, behaviour. In the “My Qobuz” section you are look…

Hi @Geoff_Coupe there are two threads covering the same topic from the OP, it might be worth merging as comments appear to have been missed. :pray: [image] Qobuz Tracks disappeared from my library Support Could be related to the issues in this topic

Good point - I have merged everything into the one topic. I’ve put it into the Support category because there does seem to be a discrepancy here: the albums listed as Qobuz favourites should indeed be appearing in the Roon Library.

[image] jacobacci: I have logged out of Qobuz and back in in Roon. No difference. Have you forced a sync? Settings > Services > Qobuz > Edit > Sync library now.

I have just forced a sync. It was completed in about one second and the Qobuz favorites still do not show in the albums section. The fact that the sync completed so quickly looks like something is not right here.

six days later still no Qobuz favorites in my album view, expect for the ones I newly added in the last few days. I would really appreciate a feedback from @support on this

Hi @jacobacci , Thanks for writing in and for your patience so far! As a next step, lets refresh your Roon Server database and see if your issue persists: Stop RoonServer from running in ROCK’s WebUI Navigate to your ROCK’s Database Location Find the folder that says “RoonServer” Rename the “Roon…

Qobuz Tracks disappeared from my library

Support

Dirk_De_Taey (Dirk De Taey) February 12, 2024, 7:00pm 2

Could be related to the issues in this topic