For once this very clearly is not a networking issue
Connected Audio Devices
Irrelevant as this is occurring between remote (iPad, or Mac app) and server
Number of Tracks in Library
40,000
Description of Issue
When i type “imag” (or anything starting that way, such as imagine) into search it reports that it can’t connect to Roon search. Ima, just fine, giving me a list of your best guesses, but as soon as the g is typed it can no longer connect! However, every other query can connect and works fine, suggesting that in fact Roon search (at your end) can’t cope with this specific query at the moment (it’s happened across several hours).
Feedback: I wonder if “Oops, something went wrong - please contact Roon support if this issue continues” might be a better (more correct and less insulting to our intelligence) error message.
Thanks for the suggestion, but it’s not my first rodeo- I should have said that I’ve already rebooted the machine running the server and it had no effect
Isn’t it just a little ‘suspicious’ (= hopefully indicative) that the word ‘imag…’ is close to what - in some circumstances - is likely to be a reserved term. Namely, ‘image’?
I say this because the results I get are not of Albums in my own Roon database; so the search is surely server-side. So maybe a tag in certain (co)locations of AllMusic’s own database, for which there are just so many hits as to make returning them an overload?
Depending on how the searching (if it were actually of the AllMusic database, which I don’t know that it is) works, couldn’t it actually be the addition of the ‘g’ which invokes a reserved word and so causes a(nother highly speculative) ‘overload’ because ‘imag’ (as opposed to ‘ima’ and even ‘image’) triggers it. Couldn’t it be designed that way?
Interesting. They all work. What is Intriguing is that “ima” gives results, then all the way up to “imagina” it gives the error, but as soon as the t is added it works again.
1 Like
AceRimmer
(Smoke me a kipper, I'll be back for breakfast!)
9
My roon is accepting ´ima´ or ´imag´, but have the very same thing happening with typing ´Clau´, ´Claud´ or `Claude´ - the moment I type the last ´e´, roon search cannot connect:
I suspect it has to do with my roon search not liking ´Debussy´ or `Claude Debussy´, although he is showing up in the results when typing ´Claud´ as hit No. 1. Maybe it has to do with an overflow of results or the cooperation of local plus cloud search or something with not being able to filter relevant results. Highly speculative, of course.
I’ve just spent quote some time trying every search term cited here without being able to reproduce the error message for any of them. My Roon language is English.
Two very long shots occur to me. And they are long :
what happens if you clear your image cache in Settings > Setup, Dominic; on the grounds that one of the search routines may be trying to return a thumbnail which is missing or corrupt, or which will otherwise work if possible contentions in that cache have been resolved?
when you initiate a search, do you see ‘RECENT’? If so, could it be that a single cached search which failed for we know not what reason is being re-called each time you start it; and that - although the original error condition is no loner in force - Roon/AllMusic is working of a cached failure?
The last thing that comes to mind is whether you do actually (already) have Albums containing the ‘i…’ string(s) which trigger the message… could help with diagnostics?
