After hitting update dialogue box that appeared on Roon app, my iPad and iPhone will not reconnect to core. I have rebooted core and devices multiple times without success
Hey, @Jeff_Saal thanks for letting us know, so sorry for the trouble here.
After updating to Version 1.8 Build 846 on the QNAP NAS device, are you having any trouble accessing RoonServer?
If RoonServer is not starting as expected, could you provide us with some more information as to what you see when this happens? Is it hanging on the “looking for Core” screen or are you having trouble accessing any Local Files in addition to the remotes not connecting?
Updated Roon software on NAS, and updated NAS firmware. I then signed off previous core by deauthorizing and setup new core per ROON setup. Then after a few reboots, the system is back up, and running well.
Hey @Riku_Kobayashi I have moved your post to it’s own thread so that we can better assist you.
@Joop_Mengde Could you please make a post to the Support Forum with more information about the issue you’re experiencing? Please be sure to add the requested information about your setup when making the post so that we can better assist you. Thank you!
Since the initial user’s issue has been solved, we will be closing this thread. Thanks!