Hi @William_Thompson ----- Thank you for the feedback and my apologies for the trouble here. I’d like to gather some preliminary information from you in regard to your setup as well as your network configuration. Please see below. Thanks!
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Can you please provide a description of your current setup and the gear you’re making use of. The more detail, the better. Thanks!
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In terms of your network, do you have any active firewalls currently? How is your network communicating (wifi, ethernet, or both)? Which devices? What type of hardware are you using (routers, bridges, switches, media streaming devices, network security)?
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You had mentioned in one of your most recent posts that you were considering trying your other WiFi network. Can you confirm the outcome of that test?
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Have you tried using any other devices as remotes? If so, are they able to connect?
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Are you noticing any patterns when this issue is occurring?
-Eric