Request to flash Nucleus back to Nucleus OS after SSD replacement (ref#72R06N)

[MouseMusic]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

I d Like to quote a request to your team to flash the Nucleus back to Nucleus (Im running Rock OS, after SSD-Replacement).

Describe your network setup

WLAN - ethernet - Nucleus

[Suedkiez (Just a fellow user like you)]

See the request process here in this older post:

Reverting a Nucleus from being a ROCK into a Nucleus again

Go to Support and click the big Get Help button. On the resulting page for New Technical Support Request, click the Start button. Choose the „trouble with Nucleus hardware“ option: [image] Select your Nucleus model, then choose the „I replaced the SSD“ option: [image]

[noris]

Hello @MouseMusic ,

Please see @Suedkiez ‘s post for details. I will also copy + paste the instructions below for ease of access:

Go to Support and click the big Get Help button. On the resulting page for New Technical Support Request, click the Start button. Choose the „trouble with Nucleus hardware“ option:

image1290×1273 89.3 KB

Select your Nucleus model, then choose the „I replaced the SSD“ option:

image1290×1265 108 KB

[connor]

Hi @MouseMusic,

We’re going to mark @noris’s post above as the Solution since it’s the required pathway for moving forward from here. This thread will auto-close shortly without any further response, so please let us know if you have any other concerns in the meantime. Thank you!