Core Machine (Operating system/System info/Roon build number)
Migration from a QNAP HS251+ to a Synology NAS DS918+; Roon Version 1.7 (build 667) stable
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Devialet Expert 140 pro via Ethernet
Description Of Issue
I migrated RoonServer from a QNAP HS 251+ to a Synology NAS DS918+ following the instructions of Roon. I did a backup with Roon Backup Manager before. I de-authorized the old Roon Core (QNAP) and connected with the new Core (Synology). Before logging in (after launching the new Core for the first time) I clicked the button “Restore Backup” according to your instructions. I got the message " Restore failed. Please check your backup folder and try again". Can you please help me to make the backup work?