ROCK server running hot with the latest 1.8 b795

[Watchdog507 (Watchdog)]

Core Machine
ROCK

Network Details

Asus AC5300 EtherRegen

Audio Devices

USB out to Matrix I2S via HDMI to PSAudio Directstream DAC

Library Size

101500 tracks

Description of Issue

ROCK server running very hot it was previously cool to touch.

[wizardofoz (Mr Fix It aka The Wiz)]

I would suggest a reboot

You don’t say what the hardware it’s running on is so not much to go on….is it Fanless? Opif not check for dust in the fan assembly.

[Watchdog507 (Watchdog)]

Hi sorry Fanless nuc i7 in an Akasa case

[Watchdog507 (Watchdog)]

Reboot has accomplished nothing unfortunately. Whatever is going, on possibly some background process, it’s also making my linear power supply (HDPlex 300W) get extremely hot.

[RoonFan_Neil (Neil Hart)]

You can try a reinstall and restore (from your backups). This is one of the reasons that I run ROCK in a VM - super easy to revert to a previous state. Also much easier to see what is causing the spikes (CPU, Network, etc…) However I never see ROCK run into these sort of issues, so would be interested if a reinstall fixes it for you.

[Geoff_Coupe]

Have a read of this thread. It could be a (thankfully very rare) issue with the file system getting into a corrupted state.

ROCK running hot and music suddenly stopped after adding new albums

Hello @support. Something odd happened today. I had added 4 ripped CDs to my library (and they had showed up in the overview). Later we started playing music (not the new albums) and all was proceeding normally until suddenly the music stopped. I went to a Roon Remote, and noticed that Roon was saying that it was importing thousands of new files to the library. The Roon Core (1.5 B363) runs on a fanless ROCK NUC - and this was running hot - not its usual gentle warmth. The library is held on an…

[Watchdog507 (Watchdog)]

I recently added a large number of large 256DSD files that I had purchased and it may have been a coincidence but who knows. I reinstalled the OS and it’s back to running cool. We’ll see if it stays that way.

[Watchdog507 (Watchdog)]

The problem may be related to file searches. For whatever reason it’s not seeing new additions and I start “force scan” to get ROON to see my new additions.I think this is possibly causing the problem.

[Geoff_Coupe]

Where are your local files held? Internal Storage or USB Drive on the NUC, or NAS?

[Watchdog507 (Watchdog)]

The files are on a NAS. When I copy the files to the NAS drive I’m copying and pasting or dragging on a Windows 10 Machine to the NAS.

[Geoff_Coupe]

In which case, the issue is not the same as the one I reported - that was for internal storage on the NUC.

And since you’re using a NAS, new files won’t get added in real-time, there’s a rescan setting to set the schedule for NAS scans (Settings > Storage > 3 dots menu)

[Watchdog507 (Watchdog)]

I keep the ROCK server clean with no internal storage.

[Watchdog507 (Watchdog)]

Right now I’ve left it overnight and it hasn’t overheated. I did run two “forced scans” for more music that I purchased. Oddly it doesn’t immediately see new music that I add to the NAS even though the path to the music there is in the settings under storage.

[Geoff_Coupe]

@Geoff_Coupe

And since you’re using a NAS, new files won’t get added in real-time, there’s a rescan setting to set the schedule for NAS scans (Settings > Storage > 3 dots menu)

See above ^ and

ROCK: Storage Basics

[Watchdog507 (Watchdog)]

Thank you, I’ve made the changes to the settings to increase the scan interval.

[dylan (Dylan Caudill)]

Hi @Watchdog507

After making those changes are things working okay for you now?

[Watchdog507 (Watchdog)]

They seem to be. I had a NAS failure and replaced my music with SSD’s attached directly to the ROCK Server. This solution seems to work well although the SSD which is 4TB and 3.3 TB used, does get hot at times.