Core Machine (Operating system/System info/Roon build number)
QNAP TVS-1282, FW 18.104.22.1686
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
AVM Fritz.Box 7590, Ethernet: 1 GB/s
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
ELAC Z3, WiFi
Description Of Issue
TIDAL and LIVE RADIO is not working. Playback for about 3 seconds. Then it stops with an error message:
Sorry for the trouble here, @Holger_Franke!
Is there any change if you reboot the Core machine?
Is local content playing okay for you?
unfortunately also locally stored music is not playing. I also restarted the NAS. Before updating to v1.8 it worked the past 3-4 years without any problem in the same setup …
@dylan … I observed playback on my iPad is working. Is the problem based on the speaker (Elac Z3) setup?
Thanks for confirming that this seems specific to the Elac, @Holger_Franke
Are you able to connect the Elac via Ethernet, even if just as a brief test? Is there any change when doing so?
Do you have any DSP enabled with the Elac?
I connected my KEF LS 50 and they work perfectly, @dylan
I have to figure out what to do to bring the ELAC Z3 up and running.
Thanks for the update, @Holger_Franke
Just to confirm, were you able to try connecting the Elac via Ethernet as a test?
Do you have any DSP enabled for the Elac?
Hi @dylan, after updating to the new build (764) both the KEF LS50 (wireless) and the ELAC Z3 work. For the Elac no DSP is (and was) activated.
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