ROCK and your iPad are both compatible with Roon 2.0 so it’s ok update to 2.0.
Though note …
Roon 2.0 will require Windows 10 or 11 - and due to the .NET transition, macOS will require 10.15 as a minimum. We’re also discontinuing support for 32bit Windows builds.
Update your ROCK first and check it’s running via the web-admin interface.
Then remove the Roon 1.8 app from your iPad and then install Roon 2.0 via the Apple Store.
Going back to this issue with 1.8, I’m assuming it has worked in the past, but I’d double check that status of ROCK via its web-admin interface that Roon is running and what version it is.
Can you post a screenshot of that that page, it will help to spot if anything amiss.
And of course, try rebooting your router and the ROCK device.
You have the right page…its easier to link to a generic http://rock than it is for me to guess your ROCK’s IP address.
BUT its likely this is better done via Ethernet as your wifi appears to have a different IP address range 192.168.50.xx verses the router that is 192.168.1.xx
Maybe you can connect Ethernet and the wifi leave as is.
That is correct - that is the current version of the Roon Operating System. What is the version of the Roon Server Software now?
The more important point is that the Core seems to be on a different IP subnet from your Gateway and DNS Server. You need to have all your Roon devices and the Core in the same IP subnet.
can you point me to Roon Rock 2.0 Sw that i can put it on USB to update manually
my musica and roon database backup is on a separate drive
therefore, i think a manual update and re-store from backup can get Roon to play music again
You’re getting confused between Roon 2.0 and ROCK. The ROCK image is the current one (remember that the version of the Roon OS that it installs is version 1.0 build 227, which is the latest build for Roon OS).
I think you will need to manually upgrade your ROCK/NUC to Roon version 2.0. Check out the last section of this FAQ, where it spells out the process of moving from version 1.8 to 2.0 for a Nucleus or ROCK system.