Roon 17.0 build 610 on QNAP
I have just updated to this latest version and i’ve been struggling with weird and unacceptable issues.
Until now, Roon Core has been working like a charm, always up-to-date with the latest build.
Since I updated to this morning, the Roon Core
will slow down
will crash (always)
will show artefacts/display glitches on the buttons interface
Obvisously, i have restarted Roon, the Nas, the network…
It occurs on the remote where the update has been installed (win 10).
My other remote / PC Win 10 with Roon 1.7 build 555 runs fine
Hope that helps (i should have added that to this conversation first…)
Yes, that is correct, remotes also have their own Roon directory, because it needs to be installed somewhere. It is linked to the Core, yes, but since all of the database info resides on the Core, this will have minimal impact on your database (still though, make a backup as per item #1 in my list).
Yes, Roon is installed under the %localappdata% directory as per the guide:
After some investigations and setting up some graphics / display parameters, i ended up with enforcing the use of Nvidia RTX2080 card instead of the Intel UHD for Roon.exe + forced the hardware accelerated GPU scheduling on Windows side (new feature from 2004 build).
It is doing the trick actually even if i’m a bit surprised that would be the definitive solution.
The logs that you uploaded are from your core. To help diagnose graphics issues, please provide logs from Roon running on the affected remote.
It’s possible that you need to update the drivers for your Intel graphics. You can download the most recent Intel drivers here, though I personally use the Intel Driver & Support Assistant to keep all my Intel drivers up-to-date. If you have a laptop, I would check for updated drivers from the manufacturer before using the Intel generic drivers.
Sure, i agree about the logs, those are from the server, just in case they could help in some way.
You will find there 2 sets of logs from the Roon remote
The old : yesterday to this morning until the reinstall of Roon with the Database folder suppression. Since this morning, i have been only investigating on the graphics/display side…
All the drivers are consistently updated, and I’m also using the Intel Driver clerk. Then, the Intel UHD 630 is in the very latest version available, as well as almost every component in my machine (MSI GE75 RTX 2080), from MSI and other manufacturer where required , like the Nvidia GPU drivers for example.
I have done this a couple of times, with no result.
BTW, i can observe that the issues (at least the graphical glitches & artifacts) don’t occur when nVidia drivers are totally wiped out from my W10 machine.
I would say that nVidia is the culprit somewhere…
I’ve given some other tries.
On my machine MSI GE75 + RTX2080
W10 2004 build 120.2212.31.0 + nVidia latest and only one compatibles drivers (452.06) + remote Roon 610 = KO
W10 2004 build 120.2212.31.0 + nVidia latest and only one compatibles drivers (452.06) + remote Roon 571 = OK (the situation before the latest update…then the crisis begins with 610…) but i cannot revert back to Roon 571 (i would love that…)
W10 2004 build 120.2212.31.0 + no nVidia drivers installed + remote Roon 610 = OK but not acceptable !
W10 2004 build 120.2212.31.0 will not me install older nVidia drivers (i’ve tried a couple of versions up to 451.77)