and yet the client always loses connection to the core during recovery - according to the client. As a result, I can’t import a single backup.
In the end it always says that the restore was successful, but after the restart it turns out that nothing happened…
The backups and Roon are on a SSD, so no speed issue and 2 TB space available.
I can install older software versions and they will be updated to the latest version on the NAS, on Laptops (Windows 10 &11) and “I” devices without any problems, can start a backup, but in the end it will not finalize the database.
According to the network resource monitor, the network connection is always active during the import, never stops.
A couple of months ago I restored from the latest backup, without any problems.
It seems that it is either a Core or a Client problem…
Unfortunately I can’t used any older versions (Core & Client), they refuse to work
Does anyone have an idea how I could continue here?
Judging by the ability for you to to see “In the end it always says that the restore was successful”, Roon is actually running. You can also check the Roon Server app on your NAS where the status for the software should be displayed (feel free to post a screenshot of that window here as well).
After several unsuccessful attempts, I returned to version 2, which suddenly installed without any problems (without any compatibility problems).
A database update was required for the new version, which was also carried out. But after that it was exactly the same situation: Restore from a Backup. Afterwards the relaunch and everything is back to zero because no connection to the server could be established.
Which doesn’t answer much. Judging by that, most part of that post and the screenshots were taken before “I returned to version 2, which suddenly installed without any problems”. Note: Make sure that the client version matches the version of the server (both 1.8 or both 2.0). It also doesn’t contain a screenshot from the window of the Roon Server app on your NAS.
And what does that mean now exactly?
Then de-authorize whatever logged in Core/machine is displayed or show a screenshot of that message too.
Why, if all Roon asks for is for you to login? PS: There should be the option to restore a backup, not create one (just for clarification).
What update? You wrote that you already updated to Roon 2.0. Why restarting the NAS at all?
Again a restart. Restart of what? Why?
So why does your screenshot read 1.8 then?
Nothing you have written so far makes much sense.
So in general:
Do not restore a backup if it is not needed. Follow the directions given by the Roon software (login to your account when asked to for example). De-authorize devices if you have to, to get your new Core installation authorized (very likely you have to do that at some point). Make sure you use the same version of client as the server is at.
After the failed update attempt to 2.0 I had to go to the Legacy 1.8. In order to do this, the old Roon Core had to be removed from the NAS and unfortunately the data too. Due to the missing database, Roon stopped working afterwards.
So I need a backup to have a working Roon again.
I follow the software. Why the login option appears is puzzling, because when you try to log in it only says that you are already logged in. You can also log out and log in with another core.
However, I only have one core, so I only have the option to import a backup and that doesn’t work.
I have tried everything I can do as a user. Now that I’ve run out of ideas, hence I turned to the forum again.
Core and client are both up to date with 2.0 build 1128.
It looks like I have to wait for the next update or the one after that and can only hope that it will solve my problem.
This is not true. If you install Roon new, you get a new empty database. There is no Roon stopped working because of a missing database.
Sure if you want your old data back, you need to restore a backup at some point.
So what now? “another core” implies that you have more than one – or do you mean de-authorize a registered Core? Note: I already told you that you likely have to do that.
Not true, you just described the other option that is there. If you already restored a backup, restoring a (the same) backup over and over again doesn’t do anything for you.