Roon 2.0 - cannot import backup

[Manfred_Egger (M.E.)]

@BlackJack

Judging by the ability for you to to see “In the end it always says that the restore was successful”, Roon is actually running. You can also check the Roon Server app on your NAS where the status for the software should be displayed (feel free to post a screenshot of that window here as well).

I posted already last week (including screenshots), unfortunately there was no response. So I tried by myself…

Roon 1.8 and Roon 2.0 on QNAP

Support

Manfred_EggerM.E.

8d

Roon Core Machine

QNAP TVS-1292T3

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Last week there were “compatibility issues” with the server update when updating. Since nothing worked, I went back to 1.8. To do this, however, I had to uninstall the server, including data.

After connecting I can either log in or start a trial. When trying to log in, I get the message that I’m already logged in.

So the only option available is restoring from a backup. After the restoration, a relaunch had to be made.

And the system was reset to zero because obviously no connection to the server could be established.

After several unsuccessful attempts, I returned to version 2, which suddenly installed without any problems (without any compatibility problems).

A database update was required for the new version, which was also carried out. But after that it was exactly the same situation: Restore from a Backup. Afterwards the relaunch and everything is back to zero because no connection to the server could be established.

Any idea how do I get out of this loop?