Roon acquired by Harman International [Feedback]

7 Likes

Roon ARC works great, it is not about bandwith, it is about stable, compliant and correctly configured network(s).

3 Likes

What does that mean? You shouldn’t need a CCNA to run Roon. Most people just plug in an ISP supplied router and wonder why ARC doesn’t work, but PLEX does. It shouldn’t be that hard.

2 Likes

Also about cost of that network. At $30/gig on my cellular plan it’s too costly. I can download what I want to from Qobuz to my phone while at home without the expense.

Actually don’t know how they really came to the conclusion that something like ARC would be the most wanted ā€œfeatureā€ from customers. Was there any voting in the forum? How many customers actually follow this forum? Does someone know?

Indeed - my Samsung TVs have Apple Music and Apple TV apps, preinstalled. I can’t even remove them, if I wanted to, and I use them all the time. Now, I can’t wait for Roon Remote to be on my TV, honestly.

I appreciate anyone using the word ā€œoverlordsā€

1 Like

I think the votings are considered as one input among many but are not ignored completely.

Ouch. Some deals in the UK on EE you can get 250GB of data for around £15! Seen GiffGaff just recently offer 500GB for £20.

1 Like

@miguelito No, ARC is not 100% reliable, I agree 100%. My usage is mainly for CarPlay, and ocasionally while walking. For me it is working in the sense that:

  1. It is not crashing my core (Roon Server)
  2. It streams in original quality 192/24 reliably when my phone is in good coverage.

Yes, I am having the common issues:

  1. Album artwork is not loading in CarPlay. Sometimes it takes 2-3 unplugging and re-plugging the cable.
  2. Far too many messages when coverage is lost while in CarPlay and playing downloaded content. Like ā€œARC is offlineā€ etc. I should not be distracted by such messages while driving… ARC should have buffered enough content to continue playing while I move to the next cell.

All-in-all it is a beta product at best… it works but not reliably, not by far stretch. And not to mention the slow downloading of content to ARC, on a 5MHz Wi-Fi.

So to the oposing @anon82078429 - what network configuration did you have in mind?

1 Like

Perhaps Harman will take note of the breathtaking arrogance and stupidity of Avid in sacking almost the entire Sibelius team - thus allowing Steinberg to hire them to develop Dorico from scratch. I was also a longtime Sibelius user (now happily using Dorico) and remember the multiple reassurances to Sibelius users.

Fingers crossed for the future of the Roon team.

1 Like

OOOOffff! :astonished: @BeeKay you are I aren’t looking at the same data! ARC is very well loved and heavily utilized by customers. Most of our users with local files say there’s no better way to enjoy their personal library on the go. And ARC has quite a few great new features on the way.

17 Likes

Oh, you tease!

.sjb

4 Likes

Is an Off button that completely disables ARC and closes the settings controls a possibility for those that don’t wish to use it?

2 Likes

Enter 0 in the port field. Not the most discoverable option but it serves your purpose

1 Like

If you don’t use it @OffRode, that is an off button.

3 Likes

That’s what I have done the 0 thing, it would be a bit more elegant if there was a disable or off button that closed the control console. Little thing I suppose just a personal ocd thing perhaps.

3 Likes

So she is the new owner of Roon :sweat_smile:

3 Likes

I use ARC a lot at my office, in car, or even golf cart! Do i have dropouts some, sure. I never like CarPlay (regardless of Arc), so issues there have not affected me. I appreciate the long hours the Roon team put in to design, code, test, and implement it. It was a labor of love I am sure.

@jamie , can you comment on any stability improvements coming to ARC. I’ve been waiting a long time for a fix related to notification handling on Android, for example ARC will frequently play music over GPS alerts while driving. There is also an ongoing issue with the Play/Pause controls in the notification shade intermittently not working. I have a ticket in for these but they have been pending since July with no news of a fix. I’m really hoping that we will get some of these long standing bugs fixed soon and some communication from the Roon team would be really appreciated.

1 Like