Roon app connection fails to connect to nucleus

Roon app connection to nucleus keeps saying “connecting “ then “connection failed”. I tried rebooting nucleus to no avail.

Moved your issue to the support | nucleus area. You might like to give more info on the network and your remote device

This KB article might be of some help here:
https://kb.roonlabs.com/Why_can’t_Roon_Remote_Connect%3F

Hi @willy_magtoto,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Is this occurring on all remote devices?

Are you able to connect to the Nucleus Web Administration Interface? Can you confirm that your Nucleus is fully up to date?

1 Like