Roon App wont work on my tablet - Samsung Galaxy Tab A

Core Machine (Operating system/System info/Roon build number)

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Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

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Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

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Description Of Issue

I can’t get Roon App to Open on my Samsung tablet. Works on my laptop.

Hi @Chris_Berry1,

What is the tablet model?

Does Roon open and then freeze? Or is it not opening at all?

Have you tried rebooting / reinstalling?

Hi Dylan thanks for getting back to me.
Its a Samsung Galaxy Tab A
Model No SM-T550
Roon opens but freezes.
I’ve tried rebooting and even done a factory reset. But no good.

Thanks for the details, @Chris_Berry1. It sounds like you’re experiencing an issue that our team is currently working to resolve. You can read more about this here:

Thank you for getting back to me.
If you could keep me updated to when you may have a patch to update with please, thank you
Chris

Definitely will, @Chris_Berry1! In the meantime, we’ve posted the latest info here:

Hello,

We’ve released a new update, Roon 1.7 Build 528, which contains improvements that we believe will help with the issues you are experiencing here. Please see our release notes below:

Thanks,
The Team At Roon Labs

Hi Dylan
Just to let you know. Your build update worked. Back on with my tablet.
Thank you and your team. Cheers
Chris

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