Roon arc Having Issues Connecting

[noris]

Hi @Andy_Luu ,

@Andy_Luu

I have a xFi Wireless Gateway

Do you by any chance have XFinity Constant Guard turned on? We have seen this block Roon from working properly in the past:

“Are you online? Please check your internet connection and try again" [Solved Xfinity firewall]

I’ve been reading round on Comcast’s Xfinity and it seems like there are a lot of complaints regarding its over zealous security measures, i.e. it blocks access to legitimate sites. If you have the Xfinity app or visit the xFi website you may be able to turn off advanced security using the following article as a guide: I have no idea if this will help, but it’s probably worth a try.