Roon Arc not compatible with Audeze Maxwell dongle on Android

[Gianluca_Schiavone]

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Roon Arc it’s not compatible with USB Audeze Maxwell dongle on Android. I have to deselect the USB Beta Drive, elsewhere the app crashes. Why?

[Suedkiez (Just a fellow user like you)]

It would be good if you could add this new example here, also including details about your phone:

Roon ARC Build 182 Crashing with Certain USB DACs on Android [Investigating]

Roon Core Machine Intel NUC10 running ROCK (up to date) Connected Audio Devices iBasso into Samsung S21U Description of Issue Roon ARC seems to no longer like my mobile DAC starting yesterday. It opens and then crashes about 2 seconds later with my iBasso plugged in. ARC runs fine through my phone, so its definitely a new support issue with Roon/iBasso. [Screenshot_20230615_065300_Device care]

[Gianluca_Schiavone]

My phone is a Samsung S23 Ultra, with last Android version

[connor]

Hi @Gianluca_Schiavone,

Thank you for the report and for adding your specific device details to the main tracking thread.

The team has an open investigation to address the crash you’re experiencing. Thank you for your patience, and we’ll post updates in the thread linked above.