Roon Availability on Astell & Kern

Yes, I have Roon Arc running version 1.0.54. In Download there is a version 1.0.59 but after downloading there is a parsing error

Same issue on my KAHN Ultra. Updated to 1.31CM yesterday. A&K does not have tech support email, e

No email support available except “Korea” headquarters, which does not reply to email. Dealer i bought KAHN Ultra from has same issue, say’s hopefully parsing error will be corrected in future firmware updates. Dealers all seem to “buy” A&K directly, not through US Distributor.

I have a correction to my previous post. US Distributor is: Invixion Inc. 19600 Fairchild Road, Suite 125, Irvine CA 96212.Email: support@invixion.com. Phone: (949) 3364540. Recorded message (not able to talk to individual) says to email (only addresses RMA).

Found the solution: reset unit & download again

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