Hi - I am using the latest build of roon software on a nucleus. I needed to delete my prior backups manually on the drive and setup automated backups again. When I did so, it did NOT create a folder called Roon Backups, as it says in the dialog box - is that a problem? Instead, it creates a file called roon_backups_root and a folder called “0251619e-c345…” with about 300 subfolders. Is that normal? If not, how do I fit it?
That does not sound right. My USB backup drive has the file listed as you said “RoonBackups” and the coded sub-folders. There is probably a Roon function in the Backup panels that you should use. Think I saw Clean in there somewhere. Perhaps the Clean option can get things back the way they were. I think specifying @support here will notify them to take a look at this topic and help you with it.
Have you setup a new backup job or just edited the old one. AFAIK the folder gets created when you setup a new job but it might be that no new folder gets created when you just edit a existing job.
If you try to select the backup folder (Settings -> Backups -> Find Backups -> Browse… -> Folder location), do you see the “Backup Manager” listing your recent backup you made?
@support Yes, my screen looks like this when I perform those steps. Someone else suggested that the issue might have been editing the old backup rather than setting it up as new. Therefore, I created a new backup and it still didnt create a Roon Backups folder and it appears to be creating an incremental one.
To be safe - Should I delete everything and start over so I have a proper Roon Backups folder or does it not matter? If so, what steps should I take since I am not sure it will by default. Thank you!
You just nailed it. I deleted the whole folder, and setup a new one. I then resetup the backup schedule and it created the roon backup folder and now everything looks right. Thank so much for your help!!