Thanks for giving that a try, and I’m sorry to hear the issue popped back up on a fresh database. After chatting with the development team, I have a few next steps to test:
Close Roon
Navigate to: C:\Users(username)\AppData\Local\Roon\Database\Registry\Client\
Note: It may require enabling “show hidden files and folders” to see this.
There you should see the file: saved_window_pos.
Rename this file to saved_window_pos.old, restart your computer, and launch Roon then try to duplicate your issue.
Let us know if this doesn’t resolve the issue for you. If not:
Test out disabling IpV6 on your router and see if the issues persist.
Do you have any third-party apps controlling your screen/monitor/light setting? If so, test out disabling this and let em know if you continue to crash.
At this point I am unable to download and install Roon.
I felt it best to start over with a clean copy to check my work with respects to the backups and the database. However, I cannot go forward with any of the instructions.
I may just have to stop subscribing to Roon and move on after many years as a subscriber so that I may listen to my music once again.
Managed to get a new copy loaded, configured it, created a playlist and started playing music.
1 hour & 53 minutes Roon crashed and would not start. Renamed saved_window_pos to saved_window_pos.old, rebooted PC, launched Roon and it did not start.
No aftermarket items are used to control the screen or light settings on this laptop.
You were likely running into a recent bug related here:
I’m glad to hear you were able to get things back up and running! That said, we’re not able to review a fresh diagnostic report from your core - it is not currently connected to our servers. If you could please upload another set of manual logs for review -
