Roon crashes on applying Star Rating on Mac Studio with OS Tahoe 26.4 (ref#5I7Q61)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· On trying to apply my own Star Rating to any album Roon closes I am using Mac OS Tahoe 26.4 on a M2 Max Mac Studio this has only recently started happening.

Tell us about your home network

· I only use a Desktop Headphone system

2

Hey @David_Hammond,

Thanks for writing in! If you could, please bring your Roon Server online and we’ll take a closer look at a fresh diagnostic report for additional information.

Thank you!

3

Online now

Regards

4

Correction it only happens on Albums that I haven’t already applied my own Star Rating to.

Regards

5

Hello @David_Hammond,

Thanks for waiting for a reply.

We’ve checked the diagnostics report and it was visible to us that the problem is very likely caused by a UI drawing issue.

Could we please ask you to go to the “Appearance” settings on your Mac and set the theme to default values, like this:

Please, let us know if that solves the problem.

Thanks.

6

Exactly the same with Appearance Dark, Liquid Glass Clear and Theme Multicolor.

Regards

7

and Text Highlight Color Automatic.

Regards

8

Hey @David_Hammond,

Thanks for giving that a try! Let’s see if refreshing your instance of Roon remote may help:

  • Exit out of Roon
  • Navigate to your Roon Database Location
  • Find the folder that says “Roon”
  • Rename the “Roon” folder to “Roon_old”
  • Reinstall the Roon App from our Downloads Page to generate a new Roon folder
  • Verify if the issue persists on a fresh install

Thank you!

11

@David_Hammond,

We are sorry to see that the earlier step did not help. Please also try redownloading Roon from

, then drag the Roon app to the Applications folder and replace the existing copy. After that, please clear the ~/Library/Roon/Cache/ folder.

Please let us know if that helps.

12

@David_Hammond ,

Can you please also clarify if you’re using any customized theme on your Roon installation ?

Thanks.

13

Yes I am using a Customised Themes because I do not like Roon’s default Dark or Light Themes and have been doing so for several years.

Your suggestion as follows: