Roon crashes whenever I remote control it

Hey @noah_herzog,

Thanks for taking the time to write in, and welcome to the community! I’m sorry that it was an issue that prompted your first post. Let’s dig into your issue further.

Have you tried bypassing your network switch and connecting your core directly to your router? Let me know if Roon still crashes.

With the note on Roon crashing only when using the Kef speakers, I’m curious to know if you’ve updated to the latest firmware for the speakers? Here is a link to the LS50 support page.

Have you also tried resetting the speakers? A factory reset will remove any customizations on the speakers, but may help in this case.

How do the speakers sound when they are playing music?

If possible, try to grab a timestamp of the next time Roon crashes, that way our team can take a deeper look into your account around the time of the crash.

Lastly, if you haven’t checked out our community page around the Kef LS50, take a look here.

I’ll be monitoring this thread for your reply :+1: