Roon displays "Screen resolution is too small" error on LG 4K TV (ref#OBMPG8)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Hi everyone,

I get this error message saying "Your screen resolution is too small to run Roon" which forces me to use Roon on full screen mode on my Windows PC. My screen is my LG 4K TV.

I already tried extensively the solutions suggested by the following links:

https://help.roonlabs.com/portal/en/kb/articles/screen-resolution-is-too-small

https://community.roonlabs.com/t/screen-resolution-is-too-small-to-run-roon-windows-pc/134954

To no avail.

In the display settings of my computer I have the following:

Desktop resolution : 1920x1080
Active signal resolution : 3840x2160

Also I have no way to change manually the scaling and resolution (those fields are greyed out in the Windows settings).

Is there anyway to solve this issue in my configuration ?

Many thanks

Describe your network setup

Not relevant here

11 posts were merged into an existing topic: Screen Resolution Issue on HP Notebook with 4K TV via HDMI (ref#YKJMX5) [Investigating]

Discussion continued here: