May 14, 2023, 6:30pm
Hello, I am using Windows 10 Home. Today after update to 1272 Roon App does not start any more. When I click roon.exe nothing happens. Tried to uninstall/install, but it does not help. .NET6 is installed/updated as well.
Software is not usable for me now. Any suggestions how to solve this problem? Thanks
Welcome to the Roon community
I’m a fellow user here to offer help
From other threads with a similar issue. This might help.
Do you have .NET 6.0 installed? The new Roon update switched to that and IIRC there was at least one similar thread where it was missing on the PC and installing it helped
You would just need the .NET Desktop Runtime (not the SDK) from here:
Thank you for bringing this issue to our attention, I have notified the team and we are looking into this, we will update everyone once we have more information.
In the meantime, it sounds like doing a reinstall of the RoonServer Application Files (while leaving the Settings and Databases unchecked) allows RoonServer to start again.
You can give this suggestion a try from your Windows Apps & Features menu:
May 14, 2023, 6:52pm
Thank you. Tried both ways but it didn’t help…
May 22, 2023, 10:14pm
Is there any solution here how to use the 1272 on Win10? Before the update to 1272 everything was working. I have a lifetime license and would want to continue using Roon software please. It will be fair if Roon Team finally find and post a solution or give a possibility to download previous working version before the update.
May 24, 2023, 10:59pm
Did you happen to wipe the folders after uninstalling but before reinstalling? Also, did you happen to see if Roon was running in task manager?
If there’s some form of corruption in the SW it might be carried over if not. Here are the instructions for a clean slate install.
Navigate to your Roon’s
Find the folder that says “Roon” and “RAATServer”
Rename “Roon” to “Roon_old” and “RAATServer” to “RAATServer_old”
Reinstall Roon from our
Please do try this and let us know. We’d love to get you back to enjoying the music.
May 26, 2023, 7:37am
just tried it, but didn’t help. I don’t believe there is some form of corruption in the SW on my PC as I am not the only one with my problem.
Quite frustrating not being able to use the software you have paid for since many weeks after the update.
Can you provide the older version to download?